Current Status
For further details on how to reach out to Aktion Hotline Support, please click here.

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Aktion Customer Support
Online Customer Support Portal: https://support.aktion.com
Email support@aktion.com to request access to the online Support Portal. An ID and password will be provided.
US Customers: support@aktion.com
Canadian Customers: CanadaSupport@aktion.com
Standard Technical Support: 888.865.9425
After Hours Phone Support: 419.794.2594
Standard Technical Support Hours:
Monday – Friday 8:00 am – 8:00 pm EST
Extended Support Hours for Infor FACTS/SX.e/CSD customers only:
Monday – Friday 5:00 pm – 8:00 pm EST
We are committed to providing the best effort to resolve ERP applications down due to an application or server error and support is subject to availability of resources.

