Current Status
For further details on how to reach out to Aktion Hotline Support, please click here.
Aktion Cloud Services is currently not experiencing any issues.
March 25, 2025 5:20pm EDT
Aktion has identified an issue with a security software update and is currently in process of remediating the problem. Services should be returning to normal shortly. Please reach out to support if you continue to have connectivity problems.
March 25, 2025 4:30 pm EDT
Aktion has received reports that some of our Cloud Hosted Customers are experiencing connectivity issues. Our technicians are currently investigating the outage. Updates will be provided here as they become available.
Aktion Customer Support
Online Customer Support Portal: https://support.aktion.com
Email support@aktion.com to request access to the online Support Portal. An ID and password will be provided.
US Customers: support@aktion.com
Canadian Customers: CanadaSupport@aktion.com
Standard Hours Phone Support: 888.865.9425
After Hours Phone Support: 419.794.2594
Standard Support Hours:
Monday – Friday 8:00 am – 5:00 pm EST
Extended Support Hours for Infor FACTS/SX.e/CSD customers only:
Monday – Friday 5:00 pm – 8:00 pm EST
We are committed to providing the best effort to resolve ERP applications down due to an application or server error and support is subject to availability of resources.
